Dear customers,
in connection with the improvement of our services, we would like to inform you that all incoming and outgoing calls are recorded. As the data subject, you have the right to object to such processing at any time.
Information about the processing of your personal data:
Information about the processing of your personal data:
The purpose of personal data processing: improving customer service.
Legal basis for the processing of personal data: the processing is necessary for the purposes of the legitimate interests pursued by the controller; Article 6 1 letter (f) the General Data Protection Regulation.
Categories of personal data: audio recording.
Recipients of personal data: personal data is not provided to any recipient.
Retention period: the audio recording is retained for 1 month. After this time, the audio recording will be automatically deleted.
There is no cross-border transfer of personal data.
Automated decision-making, including profiling, does not take place.
Automated decision-making, including profiling, does not take place.