Dear customers,
In connection with our services, when shopping on our website, you may receive e-mail notifications announcing information about incomplete purchases, news that we will offer, thanks for evaluating the purchase and more. In this context, we would like to inform you about the processing of your personal data.
Emails related to pending purchase (so-called abandoned cart)
Legal Purpose: completion of the purchase process (conclusion of a purchase contract).
Legal basis: processing is necessary for the performance of a contract to which the data subject is a party or for action to be taken before the conclusion of the contract at the request of the data subject; Article 6 1 letter (b) of the General Data Protection Regulation.
Categories of personal data: within the scope of the order form - e-mail, name, surname, tel. number, delivery address.
Recipients: personal data is not provided to any recipient.
Retention period of personal data: personal data that you have filled in during the order creation process are stored in accordance with the relevant legal regulations governing business relations. If you do not complete the purchase, your personal data will be destroyed immediately.
Cross-border transfer of personal data - not taking place.
Information on the existence of automated decision-making, including profiling - not available.
Purchase evaluation call
If you make a purchase in our online store, in order to improve the quality of our services and to create a questionnaire about your satisfaction with the purchase, we send your e-mail in a pseudonymized form to the company by country, or website from which the purchase was made.
If you make a purchase in our online store, in order to improve the quality of our services and to create a questionnaire about your satisfaction with the purchase, we send your e-mail in a pseudonymized form to the company by country, or website from which the purchase was made.
Legal purpose: to collect customer feedback on the services provided.
Legal basis: processing is necessary for the purposes of the legitimate interests pursued by the controller; Article 6 1 letter (f) the General Data Protection Regulation. As a data subject, you have the right to object to such processing at any time.
Categories of personal data: e-mail (in pseudonymized form)
Recipients: personal data are provided to recipients by country, or website from which the purchase was made
| Country | website | rating website | recipent |
| Slovakia | www.muziker.sk | heureka.sk | Heureka Group a.s., IČO: 07822774, Karolinská 706/3, 186 00 Praha 8 – Karlín, Česká Republika |
| Czech Republic | www.muziker.cz | zbozi.cz | Seznam.cz, a.s., IČO: 26168685, Radlická 3294/10, 150 00 Praha 5, Česká Republika |
| Czech Republic | www.muziker.cz | firmy.cz | Seznam.cz, a.s., IČO: 26168685, Radlická 3294/10, 150 00 Praha 5, Česká Republika |
| Czech Republic | www.muziker.cz | heureka.cz | Heureka Group a.s., IČO: 07822774, Karolinská 706/3, 186 00 Praha 8 – Karlín, Česká Republika |
| Hungary | www.muziker.hu | argep.hu | guenstiger.de GmbH, Deichstraße 34, 20459 Hamburg, Nemecko |
| Hungary | www.muziker.hu | arukereso.hu | Online Comparison Shopping Kft., IČO: 01-09-186759, 1074 Budapest, Rákóczi út 70-72., Maďarsko |
| Poland | www.muziker.pl | ceneo.pl | Ceneo.pl sp. z o.o., IČO: 0000634928, ul. Legnickiej 48 A, 54-202 Wrocław, Poľsko |
| Poland | www.muziker.pl | trustpilot.pl | Trustpilot A/S IČO: 30276582, Pilestraede 58, 5th Floor, 1112 Copenhagen K, Dánsko |
| Germany | www.muziker.de | geizhals.de | Preisvergleich Internet Services AG, Rothschildplatz 3 Top 3.01, 1020 Viedeň, Rakúsko |
| Germany | www.muziker.de | idealo.de | idealo internet GmbH, Zimmerstraße 50, 10888 Berlín, Nemecko |
| Germany | www.muziker.de | trustpilot.de | Trustpilot A/S IČO: 30276582, Pilestraede 58, 5th Floor, 1112 Copenhagen K, Dánsko |
| Austria | www.muziker.at | idealo.at | idealo internet GmbH, Zimmerstraße 50, 10888 Berlín, Nemecko |
| Austria | www.muziker.at | geizhals.at | Preisvergleich Internet Services AG, Rothschildplatz 3 Top 3.01, 1020 Viedeň, Rakúsko |
| Austria | www.muziker.at | trustpilot.at | Trustpilot A/S IČO: 30276582, Pilestraede 58, 5th Floor, 1112 Copenhagen K, Dánsko |
| Romania | www.muziker.ro | Compari | Trustpilot A/S IČO: 30276582, Pilestraede 58, 5th Floor, 1112 Copenhagen K, Dánsko |
| France | www.muziker.fr | trustpilot.fr | Trustpilot A/S IČO: 30276582, Pilestraede 58, 5th Floor, 1112 Copenhagen K, Dánsko |
| Great Britain | www.muziker.co.uk | trustpilot.co.uk | Trustpilot A/S IČO: 30276582, Pilestraede 58, 5th Floor, 1112 Copenhagen K, Dánsko |
| Ireland | www.muziker.ie | trustpilot.ie | Trustpilot A/S IČO: 30276582, Pilestraede 58, 5th Floor, 1112 Copenhagen K, Dánsko |
| Netherlands | www.muziker.nl | trustpilot.com | Trustpilot A/S IČO: 30276582, Pilestraede 58, 5th Floor, 1112 Copenhagen K, Dánsko |
| Denmark | www.muziker.nu | trustpilot.nu | Trustpilot A/S IČO: 30276582, Pilestraede 58, 5th Floor, 1112 Copenhagen K, Dánsko |
| Sweden | www.muziker.se | trustpilot.com | Trustpilot A/S IČO: 30276582, Pilestraede 58, 5th Floor, 1112 Copenhagen K, Dánsko |
| Finland | www.muziker.fi | trustpilot.com | Trustpilot A/S IČO: 30276582, Pilestraede 58, 5th Floor, 1112 Copenhagen K, Dánsko |
| Estonia | www.muziker.ee | trustpilot.com | Trustpilot A/S IČO: 30276582, Pilestraede 58, 5th Floor, 1112 Copenhagen K, Dánsko |
| Lithuania | www.muziker.lt | trustpilot.com | Trustpilot A/S IČO: 30276582, Pilestraede 58, 5th Floor, 1112 Copenhagen K, Dánsko |
| Latvia | www.muzker.lv | trustpilot.com | Trustpilot A/S IČO: 30276582, Pilestraede 58, 5th Floor, 1112 Copenhagen K, Dánsko |
| Greece | www.muziker.gr | trustpilot.com | Trustpilot A/S IČO: 30276582, Pilestraede 58, 5th Floor, 1112 Copenhagen K, Dánsko |
| Belgium | www.muziker.be | trustpilot.com | Trustpilot A/S IČO: 30276582, Pilestraede 58, 5th Floor, 1112 Copenhagen K, Dánsko |
| Spain | www.muziker.es | trustpilot.es | Trustpilot A/S IČO: 30276582, Pilestraede 58, 5th Floor, 1112 Copenhagen K, Dánsko |
| Portugal | www.muziker.pt | trustpilot.pt | Trustpilot A/S IČO: 30276582, Pilestraede 58, 5th Floor, 1112 Copenhagen K, Dánsko |
| Croatia | www.muziker.hr | Certified shop | Ceneje d.o.o., Dunajska cesta 155, 1000 Ľubľana, Slovinsko |
| Slovenia | www.muziker.si | Certified shop | Ceneje d.o.o., Dunajska cesta 155, 1000 Ľubľana, Slovinsko |
| Serbia | www.muziker.com | trustpilot.com | Trustpilot A/S IČO: 30276582, Pilestraede 58, 5th Floor, 1112 Copenhagen K, Dánsko |
| Bosnia and Herzegovina | www.muziker.com | trustpilot.com | Trustpilot A/S IČO: 30276582, Pilestraede 58, 5th Floor, 1112 Copenhagen K, Dánsko |
| Switzerland | www.muziker.com | trustpilot.com | Trustpilot A/S IČO: 30276582, Pilestraede 58, 5th Floor, 1112 Copenhagen K, Dánsko |
| Ukraine | www.muziker.com | trustpilot.com | Trustpilot A/S IČO: 30276582, Pilestraede 58, 5th Floor, 1112 Copenhagen K, Dánsko |
| Turkey | www.muziker.com | trustpilot.com | Trustpilot A/S IČO: 30276582, Pilestraede 58, 5th Floor, 1112 Copenhagen K, Dánsko |
| Italy | www.muziker.it | trustpilot.it | Trustpilot A/S IČO: 30276582, Pilestraede 58, 5th Floor, 1112 Copenhagen K, Dánsko |
| Italy | www.muziker.it | idealo.it | idealo internet GmbH, Zimmerstraße 50, 10888 Berlín, Nemecko |
Retention period of personal data: personal data that you have filled in as part of your product evaluation will be retained until you object to such processing.
Cross-border transfer of personal data - not taking place.
Information on the existence of automated decision-making, including profiling - not available.
Re-marketing offers
Legal purpose: to offer current goods related to the customer's previous purchases.
Legal basis: the data subject has consented to the processing of his or her personal data for one or more specific purposes; Article 6 1 letter (a) of the General Data Protection Regulation.
Categories of personal data: e-mail, Muziker account.
Recipients: personal data is not provided to any recipient.
Retention period of personal data: maximum 5 years or until revoked.
Cross-border transfer of personal data - not taking place.
Information on the existence of automated decision-making, including profiling - not available.
Thanksgiving email with discount coupon
Legal purpose: rewarding loyal customers.
Legal basis: processing is necessary for the purposes of the legitimate interests pursued by the controller; Article 6 1 letter (f) the General Data Protection Regulation.
Categories of personal data: e-mail, Muziker account.
Recipients: personal data is not provided to any recipient.
Retention period of personal data: personal data is processed only for the purpose of sending a thank-you e-mail with a discount code, after using the discount code, personal data is no longer processed and stored.
Cross-border transfer of personal data - not taking place.
Information on the existence of automated decision-making, including profiling - not available.
Discount coupon expiration reminder
Legal purpose: discount coupon expiration reminder.
Legal basis: processing is necessary for the purposes of the legitimate interests pursued by the controller; Article 6 1 letter (f) the General Data Protection Regulation.
Categories of personal data: e-mail, Muziker account.
Recipients: personal data is not provided to any recipient.
Retention period of personal data: personal data is processed only for the purpose of sending an informational e-mail about the possibility of using the discounted coupon before its expiration. After using the discount coupon, personal data is no longer processed and stored.
Cross-border transfer of personal data - not taking place.
Information on the existence of automated decision-making, including profiling - not available.